Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data related to our services.

Terms of Service Contact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Email
[email protected]
Phone
+966 55 753 6121
Address
7295, طريق الكورنيش, جدة, SA
General Inquiries
For privacy-related inquiries, please refer to the contact details provided in this section.
Contact Page
User Rights

User Rights

These rights include access, correction, and deletion of personal data, among others.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We aim to respond to requests regarding user rights within a reasonable timeframe.

Requests for exercising rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes for which it was collected.

Data retention periods are determined based on the necessity for the purposes outlined in this policy.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website or direct notifications as necessary.

We will notify users of significant changes to this policy through appropriate communication channels.

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as contact information, device usage data, and preferences to enhance user experience and service functionality.

The categories of data collected depend on user interactions with our AI climate-control devices.
Sources of data

Sources of Data

We gather data from user inputs, device sensors, and usage patterns to improve our services.

Data is obtained directly from users during account creation and through device interactions.
Cookie types

Types of Cookies Used

Essential cookies are necessary for site operation, while performance cookies help us analyze site usage.

Cookies may be categorized as essential, performance, or functionality cookies.
Cookie controls

Cookie Management

Cookies are used to enhance site functionality and user experience, and users have control over their acceptance.

Users can manage cookie settings through their web browser preferences at any time.
Purpose of use

Purposes of Data Processing

We use personal data to enhance user experience, provide customer support, and conduct analytics.

Personal data is processed for operational purposes, including service improvement and user support.
Third-party sharing

Data Sharing with Partners

All partners are required to maintain confidentiality and protect personal data in accordance with this policy.

We may share data with trusted partners who assist us in providing our services.
Legal basis

Legal Disclosure

Disclosure may occur in response to lawful requests from authorities or as required by law.

We may disclose personal data to comply with legal obligations or protect our rights.